E07

Motor Error

Home Appliance Error Codes Candy Washing machines

Can you still use it? With care until repaired

Who can fix it? Needs a technician

Typical repair time 45 minutes – 3 hours

Typical cost SAR 150 to 1,200

What it means

This code appears on Candy washing machines with a digital display when the main board detects that the motor is not turning properly or the speed sensor signal is wrong. The drum stops turning and the cycle halts; the same number can mean something else on other brands. Codes differ between some Candy series, so check the meaning in the user manual.

Models covered: Candy washing machines with a digital display; codes differ between some series, so confirm with the manual.

Symptoms4

The drum does not turn despite being full of water.
Jerky or weak movement, then a stop.
A hum or rubbing sound from the back of the machine.
The code often shows as the spin begins.

Possible causes6

Worn motor carbon brushes.
Motor connector loosened or wiring damaged by vibration.
Failed speed sensor.
Very heavy load or a caught item holding the drum.
Failed motor.
Fault in the motor drive circuit on the main board.

How to diagnose5

Unplug the machine, and drain the water through the pump filter with a towel and tray if needed.
Remove the laundry and turn the drum by hand to check it spins freely without rubbing.
Restart with a lighter load.
The technician unplugs the machine before removing the back panel, then checks the brushes, motor connector and wiring.
The technician measures the motor and speed sensor against the manufacturer specification, then checks the board if needed.

How to fix5

Lighten the load or remove the caught item.
Reseat the motor connector and repair the wiring.
Replace the carbon brushes.
Replace the speed sensor.
Replace the motor or main board based on the tests, then run a spin cycle.

Repair cost

0–200

200–600

600–1,500

1,500+

In Saudi riyals; the highlighted part is the expected range for this fault.

Brushes or a connector are fairly cheap fixes; a new motor is the top of the range.

Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026

Frequently asked questions

Does an older machine need a new motor with this code?

Not usually. Brushes wear over the years and cost far less to replace than the motor.

Can an uneven machine cause the code?

Heavy vibration can loosen the motor connector over time, so level the machine feet.

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This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.

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