Ice Maker Function Error

What it means

This code appears on Samsung refrigerators with a digital display and an ice maker when the ice maker does not complete its mechanical cycle correctly, such as failing to twist the ice tray or eject cubes in the expected time. Ice making stops while cooling continues normally. The same code can mean something else on other brands, and its meaning may differ between some Samsung series.

Models covered: Samsung refrigerators with a digital display; the code usually flashes on the temperature display. Codes differ between some series.

Related codes: 8E33E40E21E

Symptoms4

• 39E flashes on the temperature display.
• The ice maker stops producing new cubes.
• The tray may stay full of ice or sit tilted in an unusual position.
• Fridge and freezer cooling continues normally.

Possible causes6

• Cubes stuck together or a lump of ice blocking the tray or ejector.
• Ice bucket not seated correctly, so the ice maker stops.
• Ice buildup around the ice maker from a door that does not close well.
• Failed tray-twist motor or ejector mechanism inside the ice maker.
• Ice maker sensor or wiring fault.
• Control board fault (rare).

How to diagnose5

1. Take out the ice bucket, remove stuck cubes or lumps, then refit the bucket until it seats in place.
2. Make sure the freezer or ice compartment door closes tightly with nothing in the way.
3. Check the user manual for how to reset or test the ice maker on your model, because the method differs between models.
4. If there is heavy ice around the ice maker, do a manual defrost after moving the food to a cool place.
5. If the code returns, a technician unplugs the fridge before removing the ice maker, then checks the motor, ejector, sensor and wiring.

How to fix6

1. Remove ice lumps and refit the bucket correctly.
2. Fix the door closing to stop ice buildup.
3. Reset the ice maker using the method in your model manual.
4. Do a full manual defrost if ice is blocking the movement.
5. Replace the ice maker assembly if the motor or ejector is confirmed faulty.
6. After a day of running, confirm new cubes are made and the code does not return.

Repair cost

In Saudi riyals; the highlighted part is the expected range for this fault.

There is usually no cost when removing ice lumps or refitting the bucket fixes it; the range starts at a technician visit and reaches the high end when the ice maker assembly is replaced.

Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026

Frequently asked questions