Water supply problem
What it means
On Samsung washers, 4C (shown as 4E on older models) commonly means water is not entering the machine as it should. The meaning can vary by model, so check the manual for your machine.
Symptoms3
- The machine does not start washing because there is no water.
- Very weak water inflow.
- The code appears a few minutes into the cycle.
Possible causes4
- Tap closed or low water pressure.
- Clogged inlet filter screen.
- Kinked inlet hose.
- Failed water inlet valve.
How to diagnose and fix4
- Check the tap is open and pressure is good.
- Unplug, close the tap, and clean scale from the filter screen.
- Straighten any kinks in the hose.
- If the code persists, have a technician check the inlet valve.
Repair cost
In Saudi riyals; the highlighted part is the expected range for this fault.
Cleaning the screen is free; an inlet valve is a low to moderate cost.
Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Frequently asked questions
What is the difference between 4C and 4E?
They usually refer to the same problem, displayed differently across models.
Can very hot water cause it?
On some models, very hot water reaching the cold inlet can trigger it, so check the hoses are connected correctly.
This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.
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