Washer not draining
What it means
On LG washers, OE commonly means the water did not drain within the expected time. The cause is often a simple blockage you can check at home. The meaning can vary by model, so check the manual for your machine.
Symptoms3
- Water left in the drum after the cycle stops.
- The machine will not move on to spin.
- The pump hums without draining.
Possible causes4
- Drain pump filter clogged with lint, coins or small items.
- Kinked or blocked drain hose.
- Drain hose pushed too far into the standpipe or raised too high.
- Failed drain pump.
How to diagnose and fix4
- Unplug the machine, and if it was a hot cycle, wait for the water to cool.
- Put a towel and tray under the lower front cover, drain through the small hose, then clean the filter.
- Check the drain hose is not kinked or clogged.
- Run a spin-only cycle to test; if the code returns, have a technician check the pump.
Repair cost
In Saudi riyals; the highlighted part is the expected range for this fault.
Cleaning the filter costs almost nothing; a drain pump replacement is a moderate cost.
Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Frequently asked questions
Where is the pump filter?
On most front loaders it sits behind a small cover at the bottom of the front panel.
How often should I clean it?
About monthly, more often if you wash lint-heavy items.
This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.
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