Heating Element Relay Error
What it means
This is an Ariston (Hotpoint-Ariston) electronic washer code showing that the main board found a fault in the heater drive circuit, such as a stuck relay or current leaking from the heating element. It is an electrical fault, so unplug the machine and do not keep restarting it; the same number can mean something else on other brands. The meaning can vary between Ariston series, so confirm it in your manual.
Models covered: Ariston (Hotpoint-Ariston) washing machines on the electronic EVO platform; the code shows on the display or as blinking lights. Older mechanical models do not show codes.
Symptoms4
- The code shows as heating starts or right after power-on.
- The earth-leakage switch in the home panel sometimes trips.
- In some cases the water gets abnormally hot.
- The machine stops and does not finish the program.
Possible causes5
- Corroded heater leaking current to the cabinet.
- Stuck or failed heater relay on the main board.
- Water leaking from the tub onto the heater connector.
- Burnt or loose heater wiring.
- Temperature sensor giving a false reading.
How to diagnose5
- Unplug the machine, and if the earth-leakage switch tripped, do not reset it with the machine plugged in.
- Look for water under the machine that points to an internal leak.
- The technician unplugs the machine before opening it, measures the heater and its insulation to the frame, and compares with the manufacturer specification.
- The technician checks the heater connector and wiring and makes sure they are dry.
- The technician tests the relay on the main board and the temperature sensor.
How to fix5
- Fix the source of the internal water leak.
- Dry and repair the heater connector and wiring.
- Replace the corroded heater.
- Replace the temperature sensor if it reads wrongly.
- Repair or replace the main board, then run a supervised hot program.
Repair cost
In Saudi riyals; the highlighted part is the expected range for this fault.
The heater is the most common repair; the top of the range is for a main board replacement.
Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026
Frequently asked questions
Is this code dangerous?
Yes, it can mean current leakage or a heater running without control, so unplug the machine and call a technician.
Does the main board always need replacing?
No. The heater or moisture at its connector is often the cause, and the board is replaced only after ruling those out.
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What was wrong? (optional)
This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.
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