Motor Error
What it means
This code appears on Electrolux (and AEG) front-load washing machines when the control board detects a problem driving the motor or reading its speed signal. It stands for the motor fault family, which shows as various sub-codes. The cause can be an overload, worn carbon brushes, the speed sensor, the motor or the drive circuit. The meaning should be confirmed for your model, and the same number can mean something else on other brands.
Models covered: Electrolux (and AEG) front-load washing machines; the code shows on the display or as blinking lights. Sub-codes (e.g. E11, E21) belong to the same family.
Symptoms4
- E50 or one of its sub-codes shows and the drum stops turning.
- Jerky or weak rotation, especially during the spin.
- Clicking or a faint burning smell from the back.
- The program stops with heavy loads more than with others.
Possible causes6
- An overload or unbalanced load stopping the drum.
- Worn motor carbon brushes on brushed motors.
- A faulty speed sensor or motor connection.
- An object trapped between the drum and the tub.
- A failed motor.
- A fault in the motor control circuit on the board.
How to diagnose5
- Unplug the washer, drain any water and reduce the load.
- Turn the drum by hand and make sure it moves smoothly without rubbing.
- Restart with a short program and a light load, and see whether the code returns.
- A technician unplugs the washer before opening it, then checks the brushes, speed sensor and connections against the manufacturer specification.
- The technician reads the sub-code from the washer memory where possible to pinpoint the faulty part, then checks the board if the motor is fine.
How to fix5
- Reduce and spread the load and restart.
- Have the technician remove any trapped object.
- Replace the brushes or speed sensor, or repair the connection.
- Replace the motor if confirmed damaged.
- Repair or replace the board if needed, then run a spin program to confirm the code does not return.
Repair cost
In Saudi riyals; the highlighted part is the expected range for this fault.
The cost is low for the load or brushes, and much higher if the washer needs a new motor or board.
Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026
Frequently asked questions
Why do you say the meaning should be confirmed?
The E50 family has many sub-codes that differ between Electrolux models; some point to the motor and some to the drive circuit, and the sub-code sets the direction.
Can a heavy load alone cause this code?
It can, especially with blankets. Try a lighter load first; if the code returns, the fault is usually in the motor or its parts.
Is a motor repair worth the cost?
Brushes or a speed sensor are relatively cheap. For a motor or board, compare the cost with the age of the washer and the price of a new one.
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What was wrong? (optional)
This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.
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