E011

Control Button Pressed Too Long or Stuck

Home Appliance Error Codes Bosch Ovens

Severity Medium Do not ignore it; it may get worse and cost more.
Can you still use it? With care until repaired
Who can fix it? Needs a technician
Typical repair time 30 minutes – 2 hours
Typical cost SAR 100 to 1,500

What it means

This code appears on Bosch built-in ovens with electronic controls when the control panel detects that a button or touch area has been pressed for longer than normal, so it stops responding as a precaution. The cause can be something simple like a cloth or moisture on the panel, or a fault in the touch panel itself. Oven codes differ between series, so confirm the meaning in your oven manual; the same number can mean something else on other brands.

Models covered: Bosch built-in ovens with electronic controls; oven codes differ between series.

Symptoms4

  • E011 shows on the display and the oven does not respond to buttons.
  • The oven beeps repeatedly.
  • The code returns after clearing when a certain button is touched.
  • Moisture or grease residue is visible on the control panel.

Possible causes5

  • An object resting on the control panel, such as a towel, oven glove or pan.
  • Moisture, steam or cleaning residue on the touch panel.
  • Dirt or grease built up around the buttons.
  • A mechanical button stuck because of dirt or damage.
  • A faulty touch panel or electronic control board.

How to diagnose5

  1. Remove anything touching the control panel, then wipe it with a dry soft cloth.
  2. Switch the oven off at the breaker for a few minutes, then switch it back on.
  3. If the panel was exposed to steam, keep the oven door closed and the kitchen ventilated until it dries, then try again.
  4. If the code returns, a technician disconnects power before taking the oven apart and checks the button panel and its connection to the control board.
  5. The technician determines whether the fault is one button, the whole touch panel or the board.

How to fix5

  1. Remove objects from the panel, clean it and dry it.
  2. Restart the oven after switching the breaker off for a few minutes.
  3. Have the technician repair a loose or corroded button panel connection.
  4. Replace the touch panel or control board if confirmed faulty.
  5. Switch the oven on, try all the buttons and confirm the code does not return.

Repair cost

In Saudi riyals; the highlighted part is the expected range for this fault.

No cost when moisture or an object on the panel is to blame; the highest cost is replacing the control board or touch panel.

Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026

Frequently asked questions

The code appeared after cleaning the oven front. Why?

Moisture or cleaner residue probably stayed on the touch panel and was read as a constant press. Dry it well, switch off the breaker for a few minutes and restart.

Is the oven safe to use with this code?

If it does not respond, do not try to run it another way. Switch it off at the breaker until the code clears, and if it repeats call a technician, because a stuck button can trigger functions by accident.

Does E011 mean the same on all Bosch ovens?

Not necessarily. Oven codes differ between series, so check the code in your oven user manual.

This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.

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