Drain Blocked (Water Not Draining)
What it means
This code appears on Bosch dishwashers when water is not drained within the set time because of a blockage in the drain hose, the drain connection or the filters. The program stops and water stays in the bottom of the tub. It is often linked to E25, the drain pump blockage code, and the same number can mean something else on other brands.
Models covered: Bosch dishwashers; the code shows on the display or at the end of a program.
Symptoms4
- The program stops with E24 and dirty water stays in the bottom of the tub.
- A bad smell from standing water.
- Dishes are not clean or have food residue.
- The pump hums without pumping water out.
Possible causes5
- Filters in the bottom of the tub blocked with food debris.
- A kinked drain hose behind the unit or under the sink.
- A blocked drain connection under the sink, or a blanking plug left in a new sink trap.
- A food waste disposer that was not run before the dishwasher, or whose inlet is blocked.
- A blockage in the drain pump itself (usually shown as E25).
How to diagnose5
- Unplug the unit, take out the lower basket, then remove the filters in the bottom and rinse them under water.
- Scoop out remaining water with a sponge or cup if needed.
- Check the drain hose along its route behind the unit and under the sink for kinks.
- Disconnect the hose at the sink drain connection and make sure it is open, especially after a new trap was fitted.
- If the fault remains, a technician unplugs the unit before taking it apart and checks the pump, the non-return valve and the hoses.
How to fix5
- Clean the filters and refit them firmly.
- Reroute the drain hose, or replace it if damaged.
- Clean the drain connection under the sink or remove the blanking plug in a new trap.
- Have the technician replace the drain pump if faulty.
- Run a short program and confirm the water drains fully without the code.
Repair cost
In Saudi riyals; the highlighted part is the expected range for this fault.
Cleaning the filters or drain connection is usually enough; the cost rises when the drain pump or its hose must be replaced.
Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026
Frequently asked questions
What is the difference between E24 and E25?
E24 usually points to a blockage in the drain path such as the hose, drain or filters, while E25 points to a blockage at the drain pump itself. Both start with cleaning the filters.
The code appeared after fitting a new sink. Why?
Some new sink traps have a plastic blanking plug in the dishwasher connection that must be removed before fitting. If it stays, water cannot drain.
Can I keep using it with water left in the bottom?
It is not recommended. Standing water smells and can overflow. Clean the filters and clear the blockage first.
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This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.
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