97

Outdoor Fan Motor Error

Home Appliance Error Codes Fujitsu Split AC

Severity High Get it checked soon and avoid long use.
Can you still use it? No, unplug it
Who can fix it? Needs a technician
Typical repair time 30 minutes – 3 hours
Typical cost SAR 100 to 2,500

What it means

This code appears on Fujitsu General split and ducted units on the wired remote or indoor display; older models show it as a number of indicator lamp blinks instead of a number. It means the outdoor board does not detect the outdoor fan motor turning at the commanded speed, so it treats it as stopped or faulty. The unit stops the compressor because the outdoor coil cannot reject heat without the fan. The same number can mean something different on other brands.

Models covered: Fujitsu General (Fujitsu, O General) split and ducted units that show a two-digit error code on the wired remote or indoor display; older models show errors as lamp blink counts instead.

Symptoms4

  • The outdoor fan does not turn or turns slowly.
  • Cooling stops shortly after starting.
  • Rubbing or vibration noise from the outdoor unit.
  • The code or a set blink pattern shows on the indoor unit.

Possible causes5

  • Something blocking the blades, such as branches, bags or bird nests.
  • Worn motor bearings from heat and dust.
  • A failed fan motor or rotation signal.
  • A loose or burnt motor connector on the board.
  • A fault in the motor drive circuit on the outdoor board.

How to diagnose5

  1. Switch off at the breaker, then look through the grille for anything blocking the blades.
  2. With power off, turn the blades with a stick; they should spin freely.
  3. After discharging the board, the technician checks the motor connector and wires.
  4. The technician measures motor supply and rotation signal against the manufacturer specification.
  5. The technician decides whether the motor or the board is at fault before replacing anything.

How to fix5

  1. Remove the blockage and clean the outdoor unit with the power off.
  2. Wash the outdoor coil and fan to remove built-up dust.
  3. Replace the outdoor fan motor if its bearings are worn or it has failed.
  4. Repair a burnt connector or wiring.
  5. Replace the outdoor board if the motor circuit is faulty, then confirm the code does not return.

Repair cost

In Saudi riyals; the highlighted part is the expected range for this fault.

The cost is low for a blockage or dust, moderate for a new fan motor, and reaches the top of the range when the outdoor board must be replaced.

Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026

Frequently asked questions

Can I run the unit with the outdoor fan stopped?

No. Without the fan, coil temperature and pressure rise fast and can damage the compressor and board. Keep it off until repaired.

How can I protect the motor from early failure?

Wash the outdoor unit regularly, keep bags and branches away, and leave enough airflow space around it.

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This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.

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