Unbalanced load
What it means
On Samsung washers, UB (sometimes shown as UE) commonly means the laundry is unevenly distributed and the machine cannot spin safely. The meaning can vary by model, so check the manual for your machine.
Symptoms3
- Heavy vibration during spin.
- The machine stops and retries the spin.
- Wet clothes at the end of the cycle.
Possible causes4
- A single large or heavy item.
- Load too small or too large.
- Machine not level.
- Worn shock absorbers if it happens often.
How to diagnose and fix4
- Pause and spread the laundry evenly.
- Wash heavy items together with similar pieces.
- Adjust the feet so the machine is level.
- Call a technician if the code recurs with normal loads.
Repair cost
In Saudi riyals; the highlighted part is the expected range for this fault.
Usually free; replacing shock absorbers is a moderate cost.
Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Frequently asked questions
Should the transit bolts be removed?
Yes, on a new machine make sure the rear transit bolts are removed; leaving them in causes severe vibration.
Is the code serious?
No, but ignoring it for long can speed up wear on parts.
This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.
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