E25

Drain Pump Blocked

Home Appliance Error Codes Siemens Dishwashers

Can you still use it? With care until repaired

Who can fix it? You can fix it yourself

Typical repair time 15 minutes – 1.5 hours

Typical cost SAR 50 to 500

What it means

On Siemens dishwashers this code means the drain pump cannot turn freely because a small object is caught in it, so water does not drain and the program stops. The Siemens user manual shows how the owner can open the pump cover under the filters and clean it after unplugging. The same number can mean something else on other brands.

Models covered: Siemens dishwashers; the code shows on the display or at the end of a program.

Symptoms4

E25 shows and the unit stops with water in the bottom.
A rattling noise from under the unit when it tries to drain.
The code appears after washing glassware that broke.
The code sometimes clears, then returns on the next program.

Possible causes5

A piece of broken glass or china that reached the pump.
Small bones or olive or date stones.
Paper labels or small plastic caps.
Filters not locked properly, letting debris pass.
A damaged pump impeller or motor.

How to diagnose5

Unplug the unit, take out the lower basket and the filters.
Scoop out water with a cup or sponge until the pump cover is visible.
Open the cover as the user manual shows and remove trapped objects very carefully, as broken glass is sharp.
Check the impeller moves, refit the cover until it locks, then the filters.
If the code does not clear, a technician unplugs the unit before taking it apart and checks the pump and its wiring.

How to fix5

Remove trapped objects from the pump and lock its cover back in place.
Make sure the filters are locked in after every cleaning.
Scrape off bones and stones and remove labels before loading.
Have the technician replace the pump if its impeller or motor is damaged.
Run a short program and confirm full draining and no returning code.

Repair cost

0–200

200–600

600–1,500

1,500+

In Saudi riyals; the highlighted part is the expected range for this fault.

Usually no cost because cleaning the pump fixes it; the highest cost is a replacement drain pump.

Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026

Frequently asked questions

A glass broke inside the dishwasher. Should I expect this code?

Yes, small shards sometimes reach the pump. Unplug the unit and clean the filters and pump carefully, wearing gloves to protect your hands.

Do date and olive stones really block the pump?

Yes, they are among the most common items stuck in the pump because they are hard and small, so scrape plates well before loading.

I found nothing in the pump and the code continues. Why?

The pump itself may be damaged, or the blockage may be in the hose or drain connection. A technician is needed, with the unit unplugged.

This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.

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