Water Level Too High (Overflow)

What it means

This code shows on Hoover washing machines with a digital display when the water level sensor detects water above the safe limit in the drum, and the machine may run the pump on its own to remove it. Close the tap and unplug the machine to keep water off the floor; the same number can mean something else on other brands. Some Hoover series use different codes, so check your manual before any repair.

Models covered: Hoover washing machines with a digital display; codes differ between some series, so confirm with the manual.

Related codes: E02E03

Symptoms4

• High water covering much of the door glass.
• The pump runs constantly.
• Water on the floor in front of the machine or under the detergent drawer.
• Sound of water entering even though the program stopped.

Possible causes5

• Water inlet valve stuck open by sand or debris.
• Cracked or blocked level sensor tube.
• Failed water level sensor.
• Excess suds from hand-wash detergent or too large a dose.
• Main board fault leaving the valve on.

How to diagnose5

1. Close the water tap and unplug at once, and dry the floor to avoid slipping and contact with electricity.
2. If water keeps entering after unplugging, the valve is mechanically stuck.
3. Check the detergent type and dose.
4. The technician unplugs the machine before opening it and checks the valve, sensor tube and sensor against the manufacturer specification.
5. The technician checks the valve command from the main board.

How to fix5

1. Use automatic-machine detergent at the right dose.
2. Replace the sensor tube.
3. Replace the water inlet valve.
4. Replace the water level sensor.
5. Repair or replace the main board, then watch a full cycle.

Repair cost

In Saudi riyals; the highlighted part is the expected range for this fault.

The usual cost for a new valve or sensor is moderate; it reaches the top of the range only with a main board fault.

Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026

Frequently asked questions