F5 E2

Door Lock Error

Home Appliance Error Codes Whirlpool Washing machines

Can you still use it? With care until repaired

Who can fix it? Needs a technician

Typical repair time 30 minutes – 2 hours

Typical cost SAR 150 to 1,500

What it means

This code appears on Whirlpool washers built for North America and means the machine could not lock the door (or the lid on top-load models) or could not confirm it is locked. The cycle does not start or stops, and the same number can mean something else on other brands. This meaning applies to Whirlpool models built for North America, such as Duet and Cabrio; Whirlpool washers sold elsewhere use different codes, so check your manual.

Models covered: Whirlpool washing machines sold in North America (e.g. Duet front-load, Cabrio top-load); Whirlpool models from other regions use different codes.

Symptoms4

The display alternates F5 and E2 after pressing start.
No lock click is heard.
The door or lid sometimes stays locked after the program.
The lock light blinks.

Possible causes5

Door or lid not fully closed because of laundry or an obstruction.
Failed door or lid lock assembly.
Bent or broken door hook or lid hinge.
Broken lock wiring or loose connector.
Main board fault.

How to diagnose5

Unplug the machine and make sure no laundry is caught at the seal or lid edge.
Close the door or lid firmly, then plug in and start a short program.
If it stays locked, wait a few minutes after draining and do not force it.
The technician unplugs the machine before opening it, checks the lock assembly and wiring, and compares readings with the manufacturer specification.
If the lock is fine, the technician checks the main board output.

How to fix5

Clear the obstruction and close again.
Repair or replace the door hook or lid hinge.
Replace the lock assembly.
Repair the lock wiring.
Replace the main board if proven faulty, then test a full cycle.

Repair cost

0–200

200–600

600–1,500

1,500+

In Saudi riyals; the highlighted part is the expected range for this fault.

The lock assembly is the usual repair at moderate cost; the main board is the top of the range.

Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026

Frequently asked questions

Does the code apply to top-load machines?

Yes, on top-load models built for North America such as Cabrio, where the lock is on the lid instead of a door.

Are parts for these models easy to find?

North American models are less common, so parts may take longer to source; give the technician the full model number.

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This guide is for information only and does not replace an inspection by a qualified technician. If the fault involves brakes, steering, engine temperature, electrics or refrigerant, do not attempt the repair yourself.

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