Door Open or Door Lock Error

What it means

This code appears on Frigidaire front-load washing machines built on the Electrolux North America platform and means the washer sees the door as open or not locked when starting or during a program. Closing the door firmly or removing trapped clothing is often enough; sometimes the door lock must be replaced. The meaning should be confirmed for your model, and the same number can mean something else on other brands.

Models covered: Frigidaire front-load washing machines (Electrolux North America platform).

Related codes: E11E21

Symptoms4

• E41 shows at start or during a program.
• No sound from the door lock.
• The program stops suddenly and the lock releases.
• The program sometimes runs after closing the door again.

Possible causes5

• The door is not fully closed.
• Clothing caught between the door and the seal.
• A broken door hook or a loose hinge.
• A faulty door lock or its wiring.
• A fault in the lock circuit on the control board (less common).

How to diagnose5

1. Open the door, remove any clothing near the seal, and close it firmly.
2. Check the door hook and hinge for cracks or looseness.
3. Unplug the washer for a minute, then restart.
4. If the code stays, a technician unplugs the washer before opening the front and checks the door lock and its wiring.
5. The technician checks the lock circuit on the board if the lock is fine.

How to fix5

1. Close the door firmly after removing trapped clothing.
2. Have the technician replace the door hook or adjust the hinge.
3. Replace the door lock if confirmed faulty.
4. Repair the wiring or the board if needed.
5. Run a program and confirm the lock clicks and the code does not return.

Repair cost

In Saudi riyals; the highlighted part is the expected range for this fault.

Often free when the door was not closed properly; the most common cost is a new door lock, and rarely more for a board fault.

Prices are rough estimates including the part and the technician’s fee, and vary with brand, model and part source.
Prices last updated: September 2026

Frequently asked questions